New illness and massage FAQs

Every year during cold and flu season we do a bit of education on massage and illness. This year we’re getting some different questions due to COVID19 and the wide community spread in Iowa.

Every year during cold and flu season we do a bit of education on massage and illness. This year we’re getting some different questions due to COVID19 and the wide community spread in Iowa.

Woman looking at thermometer, laying in bed sick.

Q: I have a fever, but tested negative for COVID19, can I get a massage?

A: No. Fevers indicate inflammation. Your immune system is fighting something and you need to rest. Right now, everyone is so focused on COVID19, that we’re forgetting other illnesses like strep throat, the flu, or even a kidney infection can knock us down for a bit. In addition to spa services potentially making you feel worse, some of these illnesses are very contagious and we do not want to get them or risk spreading them to other guests. Please wait for at least 48 hours (without the use of fever reducing medications) after your non-COVID19 related fever is gone before scheduling a service. Your body and provider will thank you.

Q: My household member tested positive for COVID19 but feels fine. I’m asymptomatic and tested negative. Can I keep my appontment?

A: NO! We answer variations of this question at least daily. Please understand that we owe it to our employees to provide a safe workspace. We are following the most up-to-date CDC quarantine guidelines. This means that if you’ve had a close contact with someone who has tested positive for COVID19, you cannot book for at least 14 days since that contact. If you live with this person, that means 14 days since the last contact you had while they were considered contagious-EVEN IF YOU TESTED NEGATIVE.

We know this is a long time. We know this is frustrating. We are committed to following the same procedures for our providers to keep YOU safe too, so if we let them see you, we’d have to take them off of our schedule for 14 days. No spa service is worth that health or financial risk.

Q: I had COVID19 awhile ago and I feel pretty crummy, can I still come in?

A: Yes! When your healthcare provider has determined you are no longer contagious (which might be longer than 2 weeks for more severe cases) we are happy to see you. We currently see several guests who have struggled with longer-term complications from COVID19, the “Long-Haulers.” While there’s still much research needed, we know that this is a source of stress, anxiety, and physical discomfort. We’re here to listen to your needs and do whatever we can to assist you through your recovery.

East Village Spa is committed to providing safe services to guests, and a healthy work environment for employees. We will continue to enforce our COVID19 risk reduction procedures as long as is necessary.

Learn more about our COVID19 risk reduction procedures here. We look forward to taking great care of you at East Village Spa and pandemic or not, will continue to strive to ensure your services are safe, relaxing, and therapeutic.

Author: Cassie

Licensed Massage Therapist for 9 years, business owner since 2007.

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