About Cassie

Licensed Massage Therapist for 9 years, business owner since 2007.

European Spa Tour Part 6: A Thai Spa in Munich

I’m writing a 7 part series on my European Spa Tour with a group of midwestern massage therapists. Start from the beginning here!

Munich was an awesome city and I can’t wait to go back. By the time we got to Munich, I was in quite a bit of pain from travel and I needed a day off of dizzying public transportation (I have major vertigo issues). While the rest of the group took a day trip to a cool castle, my husband and I decided to find a small spa or clinic within walking distance for a really good massage.

Clockwise from left: Sumitra, a Thai massage therapist, esthetician, and spa owner with Cassie (me!), The most amazing tea made daily at Sumitra Spa with fresh ingredients, one of the massage rooms at the spa, and my foot soak with fresh flower petals.

We found exactly that at Sumitra Spa after reading online reviews. While it might seem odd to go to a Thai Spa in Munich while I’m supposed to be on a trip to get a European massage experience, Thai spas were everywhere and my body was needing a more aggressive approach at this point in the trip! We got to the spa shortly after they opened to see about making an appointment and Sumitra, the owner greeted us and was able schedule us right away. One of her employees brought out a delicious homemade hot tea for me to enjoy while I waited (lemongrass, pandan leaves, ginger, and brown sugar), then brought out a foot bath with rose petals and oil to do a much appreciated foot soak and cleanse.

I opted for the oil massage instead of the traditional floor Thai massage and I can honestly say that my massage was one of the best I’ve ever had. Some of the techniques were borderline “out-of-scope” for an American LMT (some incidental spinal manipulations…but I wasn’t complaining) and the draping was more sparse than I would offer a client in Iowa, but it didn’t feel inappropriate at all. I felt like a new human after my massage.

The highlight of the experience was sitting and chatting with Sumitra about our experiences as women business owners while my husband enjoyed his massage. She trained in Thailand and is proud of her experience and that of her employees, who are all from Thailand. She is 44 (but doesn’t look it!) and has been a massage therapist for 7 years and spa owner for 6. She works long hours but loves her work. Sumitra also employs 4 other Thai therapists. Sumitra returns to Thailand yearly for continuing education on specific treatments, for example, Thai Massage for rotator cuff injuries and brings the information back to her staff. She has also incorporated Thai techniques into facial services and she’s proud of her unique methods.

We talked about insurance and licensing and her clients pay out-of-pocket. The government insurance (and most private insurance) would not cover the style of massage they provide. She said “I know what my hands can do. My hands are better than medicine. Many people come to see us before getting surgery and we can often help.” Her business stays very busy and she has many clients, with about 50% local regulars and 50% tourists.

While we chatted, I noticed a group of male tourists standing at the door, hitting each other in the ribs and pointing in at us. From 12 years in the industry, I knew exactly what was about to happen. They walked into the spa and into our little tea party. Sumitra got up to greet them and immediately they told her she was beautiful and asked for sexual services. She firmly stated that they do not do that, they offer Thai massage. They were upset and left. I asked how often that happens and she said that maybe only 2% of the time, but that for the most part people are wonderful. It was unfortunate, but we shared a knowing look and got right back to our chat.

Sumitra’s spa was such a highlight of the trip that I brought one of my new massage therapist friends back the next day to try traditional Thai foot massage on the floor mats. It was just as wonderful as I’d expected and we were greeted like family by our therapists. If you find yourself in Munich, do yourself a favor and visit Sumitra and her team. 

One of my midwest massage therapist traveling buddies enjoying a traditional Thai foot massage on the floor mat at Sumitra Spa.

Get to know Becky, LMT!

Becky White, Full Time Licensed Massage Therapist at East Village Spa

Becky White is a full time licensed massage therapist at East Village Spa. She comes from a lifelong background in dance including dance instruction, so she can empathize with people who are hard on their bodies, and she can choreograph very flowing massages.

Where and when did you get your professional training?

I graduated from the Aveda Institute and got my massage therapy license in 2017. I have a BA in graphic design and minor in psychology from Grandview.

Which techniques or treatment styles do you feel most comfortable with?

Focus work, general relaxation massage, stretching

Why did you choose this field?

I like being able to connect with others on a deeper, unconditionally loving and healing level. I like to be able to give of myself in a way not many other jobs allow you to.

Describe your treatment style in 3 words:

Revitalizing, Rhythmic, and Relaxing

What is your favorite East Village Spa service to give?

The 80 minute Heavenly Hot Stone Massage

What is your favorite East Village Spa service to receive?

The 80 minute EV Signature Massage

What is your favorite retail product that we carry?

The EuroSpa Shower Mist

What are some hobbies or fun facts about you?

Dancing, tumbling, fishing, traveling (especially in Europe!), and cycling.

Why should guests book with you?

My intuitive nature helps me connect with guests easily and really understand what they want to get out of a session. My intent and touch is unique and I can help individuals reach a higher level of well-being.

What are guests saying about Becky?

“Becky was completely attentive and professional. She knew when to ask for my preference and how to recommend what was best for my skin and muscles.”

“She was extremely detailed during the massage (massaging my ankle bones with the stones and the little spot between your thumb and pointer finger). I loved her hand and foot massage. My favorite thing ever was her scalp and facial massage.”

To schedule a massage with Becky, call (515) 309-2904 or check her availability and book online here. If you wish to indicate a specific request for Becky as your massage therapist, please select “Specific Therapist” and her name from the drop down menu.

 

 

Hydrafacial FAQs

We’re so excited to offer exciting new Hydrafacial technology to our spa guests (and honestly, we’re super pumped to use it on ourselves!) Hydrafacial is quite different than a normal facial, but like all of our services, we want to make sure that our guests still have a relaxing and stress-relieving experience. Camille Arbegast, our managing esthetician and spa Hydrafacial Trainer has answered some of the most common questions our guests have.

Hydrafacial at East Village Spa

Q: What is Hydrafacial?

A: Hydrafacial is a corrective treatment to address any kind of skin concern such as fine lines and wrinkles, pigmentation, and oily/congested skin. The treatment process removes dead skin and painlessly extracts congested pores while infusing hydrating, firming serums into the skin. There is no downtime or “peeling” process with a Hydrafacial like there is with chemical peels.

Before and after with a booster designed to plump skin and diminish the appearance of lines and wrinkles.

Q: I have oily/acne-prone skin. Is Hydrafacial good for that?

A: Yes! Hydrafacial helps to balance oil production and the pH of the skin. During the treatment, the skin is exfoliated with a glycolic/salicylic peel solution and then extractions are performed with a suction technology to painlessly remove impurities. If you find traditional extractions painful, you’ll be pleasantly surprised at how much more comfortable Hydrafacial extractions are! At the end of your service you can look at the canister and SEE the debris removed from your skin!

Hydrafacial suction gently extracted this large, painful pustule from my shoulder. By the next day it was completely healed.

Q: How long is a treatment? Is it relaxing, it looks kind or medical…

A: Our most popular Hydrafacial services are 30 or 60 minutes long. While at some clinics, Hydrafacial is a quick in-and-out but as with any of our services we value giving our guests an opportunity to relax and de-stress so we’ve incorporated the TLC you’ve come to expect from our treatments.

For those wanting a more abbreviated session, the 30 minute “Classic” Hydrafacial is a good option to start with. This is a great service for any skin type or for people who are just curious about what the Hydrafacial is all about. For those wanting more TLC and more corrective focus on fine lines, hyperpigmentation, or acne, the 60 minute “Deluxe” Hydrafacial is perfect. In addition to the Classic service, you’ll receive a Hydrafacial “booster” serum to focus on your specific concerns or extended extractions if needed. This service also incorporates LED light therapy. Your esthetician can also incorporate either a Rhonda Allison Mask and hydrating hand treatment or gentle lymphatic drainage. The 60 minute option gives your esthetician a greater range of treatment possibilities and flexibility.

Q: Will I get instant results? 

A: You’ll notice instant firmness and a radiant skin tone after just one treatment. While there are no “quick fixes” the Hydrafacial is our most powerful tool yet. We recommend a Hydrafacial once a month to receive the maximum benefit and visibly reduce pigmentation, acne, and fine lines and wrinkles. If you have more corrective skin goals, your esthetician can recommend a customized series of Hydrafacial services or Hydrafacial services combined with Rhonda Allison Peels.

Hydrafacial before and after treatment for sun damage.

Q: Is special pricing available?

A: Yes! If you purchase a series of 3, you’ll get the 4th half price. If you purchase a series of 5, you’ll get the 6th FREE! These pre-paid packages make it easier and more affordable to enjoy regular Hydrafacial treatments.

You can book your Hydrafacial with a licensed esthetician who is Hydrafacial Certified online or call us at (515) 309-2904 to see if Hydrafacial is right for you (hint…it is!)

“Parlor” or Practice: Is your massage therapist legitimate?

Camdine Cox, LMT, uses a hot compress on a client.

Massage Therapists have come under attack from all sides in Iowa in the last year. Early in the year, lawmakers proposed a bill to eliminate massage therapy licensing, which never made it to a vote. Criminals are increasingly and illegally using the phrase “massage therapy” as a front for illicit activities including human trafficking. Local lawmakers are targeting legitimate and licensed massage therapists including long-time small business owners with restrictions and additional fees instead of enforcing existing laws to go after the actual criminals.

At East Village Spa, our experienced licensed massage therapy team provides nearly 7,000 massage treatments per year. Some of our team members have over 10 years of experience, some have transitioned to massage from other health fields like nursing; some from other science fields like engineering. As a whole, massage therapists are skilled, trained, caring health care providers. To help consumers to know what to look for when seeking a massage therapist, we’d like to offer the following suggestions.

  1. Check the Iowa Department of Public Health licensing website to make sure your massage therapist is properly licensed and has not had disciplinary action taken against them. Ensure you have the proper spelling and legal name when searching. To obtain a license in Iowa, a massage therapist must have a MINIMUM of 600 hours of approved education, passed their national boards, adhere to the laws, and maintain continuing education requirements. Many therapists far exceed this minimum standard. It is illegal to practice massage therapy or call yourself a massage therapist without a license.
  2. It is a legal requirement that therapists display their license in their office or treatment space. If you don’t see a license posted, it is safe to assume they are not licensed and you should leave, or check online to verify that they are approved to practice.
  3. Value professionalism. Licensed massage therapists should ask their clients to complete a written health history or intake form and update their health information regularly. Massage may need modified for certain health concerns. Your therapist should also keep treatment notes to monitor client progress and record session data.

    Justin Behanish, LMT, helps a client with a gentle neck stretch.

  4. Look for red flags. Therapists must provide safe, clean work surroundings including clean linens and sanitized head rests and massage tools, proper hand washing and common infection control measures. Does the business provide a comprehensive website or written menu of services with rates clearly defined? Are their marketing materials and advertisements clear and professional? Are clinic hours reasonable for a health provider? If your gut tells you something is “off” then it probably is.
  5. A licensed massage therapist will ensure your modesty and comfort at all times. If your therapist does not step out of the room to allow you to disrobe and lay under covers, or if they work with immodest or no draping, this is a concern and a breach of their professional ethics. If your massage therapist needs to address sensitive areas like the gluteal, abdominal, or pectoralis muscles, they should discuss this with you prior to work in those areas and obtain your consent. You should still remain modestly draped during massage in these areas. If you feel uncomfortable at any time in a session, ask to end the session.
  6. Phrasing matters. Licensed massage therapists use professional terminology when referring to their treatments. A massage therapist will never refer to him or herself as “masseur or masseuse,” terms that have been co-opted by people providing illicit services under the guise of massage. Also, licensed massage therapists work out of practices, offices, clinics, spas, salons, hospitals, in-home, etc… but they do not refer to their work place as a “parlor” which is another phrase commonly used to insinuate illicit activities take place.
  7. Like you would when seeing a new doctor or counselor, seek out referrals for a massage therapist. Read reviews online, read therapist bios, look into education and specialties to find the best massage therapist for your needs and preferences.

Brandi Munch, BA, LMT massages a clients shoulder.

Licensed massage therapists play a vital role now that traditional healthcare expenses are ballooning, where people are realizing the importance of alternatives to opioid pain medications, and seeking to manage stress for their overall health. It is my hope that lawmakers and people in authority will use the existing state laws to go after the human traffickers and people who are hiding under our professional title without punishing ethical, legal, LICENSED massage therapists and making it more difficult for consumers to take advantage of a safe, healthy, massage.

Learn about our licensed massage therapy team here, or schedule your therapeutic massage session by clicking here!

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This post was written by Cassie Sampson, BA, LMT. Cassie has been an Iowa Licensed Massage Therapist since 2005, has served as massage therapy educator, and is proud to employ an incredible team of licensed massage therapists who make a difference in the lives of their clients every day.

Updating your winter skin care

After a few weeks of 60-degree “winter” weather, I think we can’t complain about the cold and wind we’ve experienced the last few days. I personally can tell I’m due for a change in my skin routine. My hands are cracking and my lighter moisturizer just isn’t cutting it for my face.  Our Managing Esthetician, Camille Arbegast, shared some tips for changing up your skin and body care routine to account for colder, dryer temperatures and less time in the sun.

HYDRATE YOUR SKIN

Camille shows off her winter favorites from Rhonda Allison

Rhonda Allison Ultra Hydration Cream: This is by far our #1 best selling product when the weather gets cold and windy. This moisturizer uses the purest form of Hyaluronic Acid which can increase the skin’s moisture by 300%. The best thing about this moisturizer is that it doesn’t feel super heavy and leaves the skin feeling nice and smooth.

Rhonda Allison Cucumber Spritz: This product is great all year round, but in the winter when skin tends to feel “tight” from dryness, especially in stuffy offices, a mist of the cucumber spritz throughout the day will help you feel more hydrated. Plus, it is a good way to perk you up in the middle of a work day!

Rhonda Allison Drops of Essence: These hydrating drops are a healing, heavy serum that will help to soothe chapped winter skin with high concentrations of lavender and geranium essential oils. They can be effective for skin burns (including wind burn), cold sores, and even help with the appearance of scars.

REVERSE SUMMER DAMAGE

Two powerful serums, ChronoPeptide A and C-Stem Cell help to reverse summer damage.

Winter is the perfect time to brighten skin and reverse pigmentation that may be lingering from the summer’s sun exposure. We  have two concentrated corrective serums to power treat pesky dark spots:

Rhonda Allison ChronoPeptide A uses the purest form of Vitamin A to brighten, strengthen, and firm the skin without the irritation found in some commonly prescribed vitamin A products.

Rhonda Allison C Stem Cell is a 20% Vitamin C serum that not only helps lighten pigmentation, but increases hydration, reduces redness, and minimizes the appearance of fine lines and wrinkles.

DON’T FORGET YOUR BODY!

Farmhouse Fresh Honey Heel Glaze: This mask is for more than just feet and is one of our best-selling spa products. Brush on this hydrating, soothing mask on dry hands, elbows, knees, heels, wrap with plastic wrap, socks, or gloves, and let let it gently exfoliate and hydrate dry skin. We incorporate this into our signature services and many of us personally use this product. You can wash it off or put it on before bed for an overnight miracle fix for dry skin!

Farmhouse Fresh Shea Butter Scrubs: These are the most hydrating body scrubs we carry. Unlike salt scrubs which can irritate dry, cracked skin, shea butter scrubs are gentle, not TOO abrasive, and will leave your body feeling hydrated like you’ve just applied lotion. We carry 3 delicious scents. Camille recommends a weekly full body exfoliation. These are also great to help prevent ingrown hairs after a wax.

CND Solar Oil: Cuticle oil is important year round, but in the winter, dry cuticles can become painful and picking at your cuticles and nails can lead to infection. Apply a few drops of CND Solar Oil after your shower or before bed to keep cuticles soft and help you resist the temptation to pick!

Stop into the spa anytime to ask our front desk for advice on the best hydration products for your needs or click here to book yourself a hydrating body scrub or facial at the spa!

 

 

Top 5 reasons to visit the spa during Promenade

The East Village’s annual holiday kick-off is THIS FRIDAY, November 17th. Thanksgiving is crazy early this year so we’ll get an additional week of holiday festivities before Christmas. As always we plan fun events for the Promenade and encourage you to stop up and say hello! Here are our top 5 reasons to stop up this year!

  1. TREATS! Our friend Anne at Shade Tree Bakery is creating gingerbread cake parfait cups for us. Be one of the first up to make sure you get one. She’s a genius with baked goods.
  2. DRINKS! I’ll be making my spiced cranberry hot toddies. Cranberry, cinnamon, cloves, orange, and a splash of Jameson to warm your body and spirit.
  3. BLENDS! Kelly and Molly will help you craft perfectly blended gifts at our aromatherapy blending bar so you can give a homemade gift that is customized for everyone on your list. Enjoy 20% off of all custom blended lotions, body scrubs, body mists, bath salts, and bubble baths.
  4. MENU UNVEILING: We’ll debut our December and January seasonal menu at the event…need a hint? The menu pairs perfectly with our treats for the evening.
  5. GIFT CARD SALE! As Always, we’ll be kicking off our annual gift card sale on Friday. For every $100 in gift cards purchased in the spa (excludes online) you’ll get a FREE $20 voucher good for regularly priced services in 2018. The sale goes through 12/23, but it is best to shop early to avoid the lines.

P.S. A secret 6th reason? We have restrooms our customers can use between all of the Promenade stops for holiday cheer and merriment. A perk of being part of the East Village Spa family!

European Spa Tour Part 5: Austrian “Kur,” Radon pools, and spa massage

Just tuning into my European spa adventure? Click here to start from the beginning!

Our European Spa Tour started in Switzerland and progressed to Austria where we learned about the 3 week “kur” (pronounced “cure”) and got to experience a spa relaxation style massage at one of the sauna and thermal bath complexes in the most beautiful town surrounded by the Alps, Bad Hofgastein. Like our tour of the Reha Clinic in Switzerland, the rehabilitation clinic at Alpentherme in Bad Hofgastein offered therapeutic medical massage alongside physical therapy, exercises, prescribed “fresh air” walks, sauna and hydrotherapy.

The Kur

At Alpentherme, we learned about the Kur, or a 3 week wellness program that most Austrians qualify for about every 5 years under their government health insurance, depending on what conditions they have and their occupation (i.e. physically demanding jobs or injuries). During the kur, residents spend 3 weeks at the clinic receiving prescribed therapies, eating healthy foods (ideally) doing exercises, saunas, and hydrotherapy programs. Our tour guide stated that her taxes were roughly 50% of her income, which is how they fund such comprehensive wellness programs. Research has shown that for some conditions that are quite expensive to manage, an annual Kur helps to cut costs of medications and more costly interventions so some disabilities qualify for more frequent visits.

She also stated that recently, the government guidelines for treatments are requiring a bit less “passive” therapy like massage and more active therapy like physical and exercise therapy so their treatment providers must coordinate with each other to ensure they meet qualifications for reimbursement. Medical massage therapists seemed able to provide similar services to those at the clinic in Switzerland.

Anyone up for a radioactive dip?

One of my most memorable moments on the tour was when our guide explained that one particular soaking pool for pain and inflammation was available by physician prescription only and with close monitoring. At first we were positive we were missing something in translation. “This one is full of ‘rah-dohn'”

“What? Surely you are mis-translating ‘MAG-NES-IUM’, or something else, right?”

Oh what’s that? A radon pool? Okie Dokie!

“No, no, it is ‘rah-dohn….radon’ pool. See? Look at the brochure!” Our guide pointed to the description in the pamphlet and sure enough, we were looking at one of the radon therapy pools…and once we picked our jaws up off the floor, we had a few questions. “What about the therapists working in the pools?” (According to our guide it is too little radon to hurt the therapists but just enough to help patients) “Has anyone researched this?” (Oh yes! It is very good!) “Should we remove our radon mitigation systems and open health centers in our basements?” (No. Use is closely monitored by physicians.)

I did do a bit more research at home. Interesting.

Spa Massage Therapy

Like in Switzerland, the massage therapist qualified to provide the medical massages have several years of training. I’m unsure of the training required to provide massage therapy in the spa, but if I understood correctly, it sounded like it might be flexible, with some apprenticeship programs available. The spa at Alpentherme was very well-appointed, but there are some stark contrasts from what people expect from a spa massage in America. Amenities like warm herbal compresses and hot stones, hydrotherapy tubs with color changing lights, plus a table used for body scrubs and a warming table used for body wraps were among the options for therapists.

L-R Bright treatment room with paper coverings and towels for draping, hydrotherapy table for body scrubs, herbal compresses for massage

My massage therapist was very professional, but the service was quite different than what Americans expect from a spa service. The rooms were bright (as bright as in the above photos) and the tables were very firm like in a medical office with paper covers plus towels. The music was static from a local radio station, more like a background noise like in a doctor’s office in America than typical spa music designed to enhance the experience. When my massage started, it was so hard to keep from laughing as Despacito crackled through the speaker.

My husband and I had had the same therapist and he stayed in the room while we got on the table, but turned his back. He asked us both to keep our underwear on.  Others in our group who received different types of massage like hot stone were given a disposable thong. I laughed because they said they were watched by the therapists as they changed, not in a sexually inappropriate way, but in a matter-of-fact clinical way.

The massage I received was very light and rhythmic. It felt like a full body lymphatic drainage technique, lots of repetitive circles over and over. I know that in the countries we visited, they feel that lymphatic massage is very important. It was not a massage to reduce muscle tension or deep tissue by a long shot, but I know I did briefly doze off. My husband reported his treatment was the same.

Crystal healing

One interesting and unique feature of the spa we visited is that one of the spa directors takes much pride in creating herbal, aromatherapy, and crystal blends to enhance the services. While I’ve never personally subscribed to crystal healing, I can appreciate the love and care he imparts into his craft so much that I bought two blends to bring home. For months, crystals, essential oils, and herbs soak infuse a base oil. The spa even puts large crystals into their drinking water for guests. It was a nice touch and an interesting point-of-differentiation that I think fans of crystals and gemstones would enjoy.

L-R An oil infused with crystals, herbs, and essential oils sits for months until it is ready to use. A menu of their specially crafted oils for incorporation into services or purchase for home use, drinking water infused with crystals.

I was thankful for such a comprehensive tour and behind-the-scenes from our gracious tour guide. I love that so many of the pool and sauna complexes have spas or massage clinics attached because there is nothing like relaxing your muscles with heat and hydrotherapy before a massage and continuing the relaxation with a stunning walk in the gorgeous village.

The scenery was as therapeutic as the spa.

Stay tuned, my last two posts on the trip will be coming soon! My next post will be about my Traditional Thai spa experience in Munich, Germany and my last post will be a few highlights.

Click here to read part 6:  A Thai Spa in Munich

European Spa Tour Part 4: Rehabilitation in Switzerland

Just tuning into my European Spa Tour series? Click here to start from the beginning and catch up!

Of all the stops on our tour, I’m most appreciative of the opportunities to tour two rehabilitation centers and learn how massage therapy is integrated into the fabric of healthcare in some European countries. For our first stop, we toured the Reha Clinic in Bad Zurzach, Switzerland with our guides Thomas and Julia. Julia trained as a massage therapist in Florida 25 years ago, but that training did not qualify her to practice massage when she returned to Switzerland. In Switzerland, she practices the Trager method. In the United States, many massage therapists know this as one kind of approach to massage or techniques they integrate into their traditional settings. Some of the East Village Spa therapists integrate similar techniques into sessions. In Switzerland, it is a more widely-recognized therapy and according to Julia, it is 80% covered by insurance. (Click here for a brief explanation of the Trager approach).

American Massage Therapists and our Swiss Hosts Thomas and Julia at Reha Clinic

The rehabilitation clinic was in a complex with a large pool and sauna facility that was open to the public and used by patients. The clinic itself was for stays of 2 weeks to 4 months with some outpatient care. I would compare it to a place people would go in America after a joint replacement surgery or hip fracture when they needed intensive therapy but not long term care.  The facility employs 13 licensed massage therapists (Plus physical therapists, doctors, and nurses) and additional technicians to do wraps for patients being treated for lymphedema.

I was most excited to learn how massage therapy is covered by the national insurance plans in Europe. As far as I understood, medical massage is covered in treatments like the Reha clinic, but the massages are quite different than what my clients and the typical massage therapy client would expect and if I’m being honest, they are probably not what the majority of our clients would want for their routine massage therapy, but these sessions would be immensely helpful in a rehabilitation setting.

L-R: Thomas shows us how they make their saline towels for hot compress treatments, The massage treatment rooms in the new wing, and some of the treatment tables in the therapy center. Quite different than the atmosphere many Americans think of and prefer for massage.

Probably the coolest feature of the facility was their therapy garden. I initially assumed that this served as a place to practice physical and occupational therapy exercises or that the herbs grown were used in preparations, but I was absolutely delighted to learn that the primary purpose was chronic pain relief. According to our guide “Patients who are in pain forget the things that are not pain. They work in the garden to forget their pain and get new ideas.”

The following are the answers to my 3 most burning questions for our guides about what it is like to work as a massage therapist in a setting like their clinic.

Q: What kind of training is required for massage therapists in a facility like yours?

A: Typical is about 2 years of full-time (40 hours/week) study to become a licensed massage therapist. A relaxation or spa therapist can learn basic “feel-good” massage in about 2-3 weekends, but relaxation massage is not covered by insurance and isn’t licensed. Relaxation massages are out-of-pocket expenses. According to our tour guides, the licensed medical massage therapists respect the spa and relaxation massage therapists and see a need for their services as well.

Q: What type of services do the medical massage therapists offer and how do their services fit into the comprehensive medical treatment?

A: Medical massage therapists work as a treatment team with the physical therapists, doctors, and nurses to deliver rehabilitation treatments including aquatic therapy. They can offer hydrotherapy baths and exercises, and also perform treatments with tens units and lymphatic drainage machines. Therapists use saline (salt) wraps and hot packs. Our guide said “Massage therapists decide when a patient needs treatment like a tens unit. The massage therapist will call up the doctor and suggest it.”

Left: Warm water pools for aquatic rehabilitation. Right: Hydrotherapy tubs that massage therapists could use for treatments.

Our guides said that the types of treatments are generally prescribed by standard guidelines depending on the condition they’re being referred for (i.e. how many hours of massage, aquatic therapy, exercise, physical therapy, etc…). For example, before a patient comes to the clinic to recover from a hip replacement, he gets a plan of care. The treatment team meets weekly for an hour to discuss about 30 patients in their care and their schedule of therapies. Massage sessions are typically 25 minutes long except for lymphatic drainage therapy for lymphedema which usually consists of a 30 minute morning session and a 60 minute evening session.

Q: What kind of ambiance (lighting and music) do you provide for massages?

A: (Confused looks from our guides). “Why would we play music?” We laughed. The massage rooms are stark and brightly lit, patients bring the sheets from their rooms with them to the massage therapy room unless they are paying extra out-of-pocket for special care. I love the idea of “why would they need extra sheets? They have sheets on their bed!”

Q: What is a typical workday like?

A: Perhaps a team meeting to discuss patient care, a full day of back-to-back prescribed sessions with about 2 minutes in between to do notes and clean your table and supplies, a short lunch break. A typical day for a massage therapist in their clinic is far busier and more fast-paced than for most American massage therapists I know, especially because the sessions are so short and they see so many patients.

My takeaway:

I LOVE that massage therapy training in Switzerland is so comprehensive! I have always wished that we had tiered licensing in the United States for therapists who wish to progress into a more medical/treatment oriented setting v. therapists who wish to provide relaxation and stress-relief massage only. I was glad to return to our clients and report that “Yes, massage IS covered by their national healthcare, but not the kind of massage therapy that you are accustomed to and only when prescribed for a particular ailment.” I suppose a benefit of not having massage covered under American insurance is that we can completely customize treatments for our clients and make sessions relaxing, therapeutic, and exactly what our clients want on a given day.

Overall, because of the amount of training for therapists in the medical settings and the very low requirement of training in the spa and relaxation settings, it is hard to accurately compare Swiss and American massage therapists or make accurate professional comparisons, but this tour was probably the highlight of my trip and I’m glad our hosts were able to take time out of their busy therapy schedules to visit with us!

Click here to keep reading! Part 5: Austrian “Kur,” Radon Pools, and Spa Massage

 

 

European Spa Tour Part 3: Public sauna and pool complexes.

Get caught up on my European Spa Tour with the a group of midwestern massage therapists by starting with my first post! Click here.

Public saunas and thermal pools are an important part of everyday wellness in many European countries, including Switzerland, Austria and Germany. When a town has the word “Bad” in the name, it means it is a spa town, yes. A town for healthy living with a geothermal baths and saunas in the middle. Awesome, right? Many of these towns are in the most incredible settings too, surrounded by mountains and nature.

We visited two spa towns with Sauna complexes, Thermalbad Zurzach in Bad Zurzach, Switzerland and Alpentherme in Bad Hofgastein, Austria. Both of these complexes had rehabilitation centers attached, which I’ll describe in further detail in a future post. The public pools and saunas will be more than enough for one entry! The coolest aspect of both of these facilities is that they are not necessarily a special treat for people, but integrated into a regular health and wellness routine.  Some of these facilities are huge! Below is a map of Bad Zurzach thermal complex.

Map of Bad Zurzach facility from https://www.thermalquelle.ch/en/

Your visit starts with check-in where you get a wrist band that opens your locker and allows you to charge purchases. Food and drink (and beer!) are available at many sauna complexes. If you opt to receive a spa service or use special areas that cost extra, you can charge those to your wristband too so you don’t need to carry money. You’ll want to bring your own bathing suit,  towel and sandals or you’ll need to rent them. At some complexes you can rent everything you need, but not at all.

The locker rooms are large and may or may not be co-ed. In the first complex we visited the locker rooms were segregated. In the second, there was just one locker room, but people were expected to dress in private dressing closets and showers were segregated so the co-ed thing was a non-issue. In a third smaller urban complex (that half of the group visited) the lockers and showers surrounded the pools so there was no room for modesty.

Co-ed locker room with changing stalls.

Once you get through the locker room, these places are nothing short of magical. The natural thermal waters are incredible. There are pools of varying temperatures, indoors and outdoors. Some of the pools have features like back massage chairs or high pressure waterfalls that offer an incredible shoulder and neck massage. The photos don’t do them justice, but I’ll try!

The above sensory float pool in Bad Zurzach was one of the coolest features. I wanted to respect other patrons this is the only photo I took. It feels like a cave. You walk through a hot water shower into this trippy shallow pool with a high salt content. It is like a float chamber, but bigger. Silence is required except that they have nights in this float pool with a DJ too. The colors change and people just all float together. It was awesome. To see better pictures, click here for the website.

At the sauna complex in Bad Hofgastein in Austria, one of the pools was regularly used for water aerobics classes both for the pubic and for people staying at the rehabilitation clinic. I did a 20 minute class to help work off the gigantic pizza I ate in the snack bar. Speaking of which, it was awesome to see groups of women having a nice day together, sitting around in towels and bathing suits eating and laughing without worrying about hair, make-up, or “sucking it in.”

This man made lake in Bad Hofgastein was fed directly from hot springs. The water at entry was chilly, but I was rewarded for swimming out to the sculpture where there was hot water pouring at a high force. It was the best upper trap massage ever. The facility is situated in a valley and residents in their rehabilitation center are encouraged to go for walks to get fresh air and exercise. The view was the best amenity of all at this facility.

The saunas were another main attraction, but because of nudity in the saunas, I didn’t take photos. Both large facilities had saunas and steam rooms with a variety of temperatures. For the most part, the saunas didn’t permit bathing suits, though you need to sit on a towel and nobody judged if you stayed wrapped in your towel. In some saunas people would do infusions and fan essential oils and herbs through the air. It is bad etiquette to open the door during these infusions (unless you have to leave because you’re overheated) because it lets the aromatic steam out. Click here for a panoramic of my favorite sauna at Bad Zurzach. This is a virtual tour of the “Sauna World” at Alpentherme in Austria.

I can’t really think of a fair comparison in the states. As far as a spot where all ages are invited to regularly enjoy health and wellness pursuits in an inclusive and welcoming atmosphere, these kind of remind me of a way more relaxing version of a YMCA (the vibe, not the actual amenities). I know that in some mountain resort areas there are facilities like this, but not to the same extent and not with such a heavy emphasis on saunas and cater more to tourists. In the luxury resort spas in America that have sauna, steam, and water amenities the cost to use the facilities make it prohibitive for most people other than as an occasional treat when on vacation. Korean spas in larger America cities are one other potential option with similar rates, but tack the mountains,  fresh air, and general support of the national medical community.

Walking trails in the fresh air outside of the Alpentherme spa in Bad Hofgastein. Lots of healthy living shops and the most incredible vegetarian restaurant in the town too. It is all about wellness there!

The sauna complexes in the countries we visited were not a terribly long train ride from metropolitan areas and the price of admission made them accessible to most residents. Their proximity to health rehabilitation clinics make them a routine part of health and wellness services for people from children to seniors.

Click here for part 4: Rehabilitation and medical services.

 

European Spa Tour Part 2: Avert your eyes!

Have you read part 1 of my European Spa Tour entries? Click here to get caught up!

Before I get too deep into any other entries, I’ll address the elephant in the sauna: nudity. I think it is fairly common knowledge that in Germany and some other European countries, children aren’t raised with the same body shame we are in America. This is referred to as Freikoerperkultur or Free Body Culture (Click for a GREAT recent article on the background of nudist culture in Germany).

This way of life and body acceptance is definitely a very cool, but very foreign concept to this Iowa lady. Even parks in Munich have large nudity areas, though they were more widespread before the Munich Olympics. (Our bike tour guide: “Germany didn’t think worldwide tourists would be great standing in line for a beer with naked strangers”).The sauna complexes we visited in Switzerland, Austria and Germany were part of the Free Body Culture, with nudity being a normal element.

This is a dramatization of my anxious brain’s image of the European sauna before my visit. Obviously I didn’t take photos in the saunas we enjoyed. I promise, they were nothing like this.

I wondered aloud for months how I’d handle the nudity and get over my own issues, growing up swimming 3-4 hours daily wearing practically translucent competition suits, I’m not sure how I acquired so much Midwest prudishness about nudity, but I did. I even joke about my issues at work. I realize this normally would not be workplace appropriate, but remember, I own a spa that does Brazilian waxing. I’ve been a massage therapist since 2005 but still keep my undies on when I get a massage (I know, I know…but WHAT IF THERE IS A FIRE?) Our German massage therapist Conny cornered me before my trip and urgently pleaded with me “Promise me you vill NOT vear your bathing suit in za sauna. Vee think zat is very unsanitary!”

That being said, you can wear a towel and you most definitely should sit on a towel in saunas and steam rooms. In fact, during the pool and sauna facility tours we received, the guides expressed that the reason they are so anti-bathing suit is that they don’t feel bathing suits are properly cleaned in the wash and that they harbor bacteria. It is quite a contrast in policy to the spa and thermal waters complex my friend just checked into in New York where the website clearly stated “Bathing suits are required. If you do not bring one, we will provide one free of charge.”

Now, in all but one of the complexes visited on the group, bathing suits were fine (and required) in most pools, but there were some separate pools where they were not allowed. I’ll be honest, I stuck to the bathing suit pools. They were more fun anyway. I mean, LOOK at this thermal pool that shoots you around like a high powered, warm water lazy river!

As far as the saunas went, I was fine being wrapped in a towel and didn’t feel judged. Honestly, I max out at about 3 minutes in a Sauna anyway. The facility we visited in Austria even had a female-only sauna and steam facility in addition to the co-ed sauna complex. The co-ed complex was age 15 and older but they have hours where families and children of all ages are welcome. I skipped the smaller more urban sauna complex in Munich (to visit a different spa) but that pool and sauna were all nude, with showers and lockers all around the pool’s perimeter so privacy wasn’t an option there.

The spa facility in Switzerland had two saunas that permitted bathing suits, but the gist of what we heard on the tour was was “I mean, if you want to sit in the ‘basic’ gross saunas for people in dirty, bacteria-ridden bathing suits, go ahead. But the cool nude saunas have a day of activities including a person cooking SOUP on the sauna coals! Bamboo Massage! Free refreshments! But whatever.” I was surprised how fast I made a beeline to the cool nude sauna because REFRESHMENTS!

The pool and sauna complex in Bad Zurzach Switzerland. This pool is indoor/outdoor. To the top right is the “cool” detached sauna complex where the nude people get to hang out and eat snacks.

As much as I was anxious about the culture shock of being around lots of naked people, I found it fascinating to hear from one employee at a thermal pool facility about the modern day issues they face in their long history of body acceptance and open nudity. With international tourism and new residents who come from countries with a far less of an acceptance of public nudity than even this Iowa lady, it sounds like they face a delicate balance between honoring traditions and helping all guests to feel comfortable. I’m curious to see how, over time, these facilities manage to do that and hopefully it won’t be too long until I’m able to go back for another visit to find out!

Continue reading part 3: Public Sauna and Pool Complexes here!