FAQ: When should I come back?

A question we’re frequently asked is: How often should I get a (insert your favorite spa service here)? As far as how often you should get spa services, it depends on the service and why you are receiving it.

HOW OFTEN SHOULD I GET A FACIAL?

  • For general relaxation and routine skin wellness: typically a monthly facial will suffice, though we understand sometimes you have to stretch it out to every other month or quarterly. As long as you are using the products your esthetician recommends in between visits you should be fine. At a minimum, each season it is good to get checked out in case you need to change your routine due to changes in the weather and your activities.
  • For peels or Minus 10 protocols: you will need to visit in shorter intervals (perhaps 2-3 weeks) based on the treatment goal and where in your skin cell turnover cycle your esthetician wants you to repeat the service.
  • For acne facials like our “Clear Relief” facial: a monthly facial to assess skin, perform extractions, and do a deeper cleanse along with recommended home care between visits is necessary until the acne clears up.

HOW OFTEN SHOULD I GET A MASSAGE?

You can typically get massage therapy as often as you’d like, but any of us who have spent a day getting massage in school or testing massage students or job applicants can attest that there IS such a thing as too much massage! Your body will let you know when you’ve had enough! A few good suggestions for spacing your services:

  • General stress management and relaxation massages: These are fine in whatever interval you can manage with your schedule. We have clients in weekly (sometimes twice weekly), lots of every other week and monthly massage clients, as well as some who are able to treat themselves on special occasions like birthdays and anniversaries.
  • Sports massage: If you’re training for an event, regular massage at weekly or every-other week intervals are helpful to prevent injury and keep you on your training schedule. The type of massage your therapist recommends during training, shortly before an event (1-2 days) and shortly after an event will have different session goals, techniques, and duration.
  • Injury or specific focus work massages: The frequency will vary for these services based on what you and your therapist are addressing. It is possible to overwork an area and for most kinds of massage, we don’t want to further inflame an area so your therapist will suggest rest periods between massage. Typically we’d ask a client to come more frequently at the beginning of treatment for a specific issue until it has subsided (2 sessions in a week is not uncommon at this stage), then maintenance massages. Your therapist will gauge frequency based on how long the benefits of the treatment seem to last.
  • If you are seeing multiple providers to treat the same condition: We often partner with chiropractors and physical therapists for greater treatment effectiveness. Do make sure your massage therapist knows all of the treatments you’re receiving for the injury or health concern (i.e. physical therapy, chiropractic, acupuncture, etc…) and make sure your other providers know you’re receiving massage so you don’t over treat a condition and all providers are on the same page with scheduling service frequency.

HOW OFTEN DO I NEED TO WAX?

Wax intervals vary greatly depending on the person, hair texture, ethnicity, hormones, and heredity play a role in how often you’ll need to book your follow-up waxes. It is important to grow hair to at least 1/4 inch before waxing to make sure the hair catches in the wax.

  • Facial waxing:Typically 3-4 weeks is common between waxing for brows, upper lip, and chin.
  • Brazilian/bikini, back and chest waxing: 4-6 weeks is a typical interval for Brazilian, back, and chest waxing.
  • Leg waxing: Leg hair needs a bit more time to grow in enough to wax, most people need to go 6-8 weeks once their hair is on a good growth schedule.

Are you ready for a rebook or looking to schedule your first service? Learn more and book online. Don’t hesitate to give us a call with your questions at (515) 309-2904.

 

 

7 tips to make your Shellac last, plus tricks to hide chips

Hannah Bates, Nail Technician and Esthetician

Our nail technician (and esthetician) Hannah shared her top 7 tips to keep your CND Shellac manicures looking great this summer (and tips for what to do if you get a chip).

 

  1. Oil! Lots and lots of cuticle oil.  

Apply cuticle oil to your shellac manicure at least once a day to improve your manicure’s longevity.  When the nail bed becomes dehydrated, your shellac is more likely to chip off.  Bonus: Keeping cuticle oil on the skin around your nails will also reduce the likelihood of getting hangnails and dry skin surrounding the nail.  We recommend CND Solar Oil which is made from Jojoba and Sweet Almond Oils to nourish the skin and nail.

2. Keep away from Harsh Chemicals

Not only can harsh cleaning agents and chemicals dehydrate your nails, but they can also change the chemistry of your shellac.  Some shellac colors may change slightly when exposed to cleaning agents, or even melt a little!  We recommend wearing thick cleaning gloves to protect your manicure, as well as rinsing your hands with soap and water, and finishing with lotion and cuticle oil to maintain a beautiful manicure AND a clean house.

3. Water Exposure

We love fun in the sun as much as anyone else, and CND Shellac is the perfect product for a manicure that outlasts the sand as well as the water.  However, when our nails absorb water, it causes them to expand and contract just the same way a wet sponge does, which can lead to peeling.  So should you go to the beach in latex gloves?! As much as that would be a sight to see, we just recommend washing your hands with mild soap and water after you are done swimming to wash away the excess chlorine or salt. If you know you’re going to be swimming a lot, let your nail technician know, and we have a few tricks up our sleeves! Remember to always re-hydrate your nails with cuticle oil at the end of your beach or pool day.

4. Stay Hydrated

You’ve heard it before and you’ll hear it again, make sure you are drinking plenty of water which hydrates the nail from the inside out, and assists in keeping the nails from splitting, cracking or peeling.

5. Treat Your Nails Like Jewels-Not Tools!

Many times shellac chips or peels it’s because we are treating our nails as tools.  This is admittedly a very hard habit to break, and it’s something I personally am VERY guilty of. Use caution when opening soda cans, peeling stickers or price tags off of new items, and even doing dishes.  Again, here is where a pair of rubber gloves can seriously be a great investment in the kitchen.

6. Gardening

I just love when the spring and summer comes here in Iowa, the flowers start blooming, and I can grow fresh produce in my yard.  Unfortunately, with gardening comes WEEDING. Gardening gloves are an absolute must for the gardener who also loves their manicure!  Bonus: Adding a layer of latex surgical gloves underneath your gardening gloves is a great barrier option for keeping dirt and debris out from under your nails.

7. Always Remove Your Shellac Properly

CND Shellac is the only true non-damage long wearing manicure on the market.  That being said, improper removal can ABSOLUTELY damage your nails! My goodness is it satisfying when a corner of polish lifts up and you can slide the whole fingernail’s worth of shellac off in one lovely sheet.  However, this often takes layers of your actual nail plate along with it, and weakens your nails.  If this does happen to you, it’s best to give your nails a few weeks to recover before trying another shellac manicure, and make sure you are using plenty of Solar Oil and lotion daily.  Shellac that is applied to compromised nail plates is at risk for peeling and chipping sooner than when it is applied to healthy nails.  Remember to schedule an appointment to have your shellac soaked off by your nail technician 2-3 weeks after application! Worst case scenario, click here to see our video on removing it safely yourself at home.

So you tried your hardest and still had a chip?  Here are your best options:

  1. If the whole manicure to be re-done or just removed, call the spa and book a removal with us! A stand-alone appointment for removal usually only takes us 15-20 minutes, and we would love to assist you in removing them properly.
  2. MOST of our shellac shades are also available in CND Vinylux  corresponding colors! So if you are worried about chipping, purchase a Vinylux color for touch-ups on the go.
  3. If your chip is just on the edge of your nail, trim the edge of the nail where the chip is, and file lightly with a high-grit nail file like the one we offer you at the end of your manicure.
  4. If all else fails and you end up losing a nail of your shellac manicure try rocking an accent nail by covering the chipped polish with an accent color of your choice! 

If you your Shellac chips off of a nail, rock an accent nail like Hannah did in this pic with a polish you have on hand, especially if it is a glittery one.

Ready to book your Shellac manicure? Click here to schedule with Hannah or any of our great nail technicians! They are all a wealth of information and ideas on nail issues and look forward to your visit!

5 “Awkward” summer issues to mention to your spa provider

We’ve all been there, you show up for a spa service and realize you are wearing your stinky sandals, or you spent a day at a pool party and got some extra sun a couple of days before your massage. The good news is it is fine, and expected, for our guests to mention these and other common summer issues to their provider BEFORE the session so we can make accommodations!

Stinky Feet Situations:

If you are worried your feet are not as fresh as they could be and it is going to bother you so much that you can’t just relax, it is fine to mention it to your provider before hand! While you’re getting ready, they can prepare some hot towels with tea tree oil to freshen up your feet so you can relax into your session! Other spas and massage therapists are likely to have solutions as well.

Plantar Warts:

Tell your therapist if you have plantar warts, especially because some rooms are pretty dark and we don’t always see them. While plantar warts are not super likely to spread between people in a massage situation, we don’t want to spread on your feet and we know they might be painful to massage. Your therapist can also do deep compression work on your feet or hit reflex points through a sheet over the immediate area (assuming it isn’t painful) so not to worry, you’ll still get a great foot massage and we promise we won’t be weirded out! (Get more info about plantar warts here.)

Post-sun flaking skin:

Summer is the season of “bonus exfoliation” in massage treatments. Dry, sun-exposed skin will sometimes ball up as we massage the back, but fear not because we have a solution. Once this starts, we’ll add some extra oil to the back and buff it with a dry towel, this usually takes care of the layer of dead skin so we can get back to massage! If you suspect this will happen, let us know in advance so we can start the session this way and your massage can have a better flow to it. If you have big pieces of peeling skin or a serious burn, that is different. In that case, it is best to reschedule your massage with plenty of advanced notice or ask your therapist to avoid the area.

Foot or nail fungus:

Let your therapist know before the service starts. While people with a healthy immune system have better luck avoiding person-to-person infection from a fungus, people who are pregnant or who have certain health concerns may be especially susceptible to infection so they will want to avoid the area or work with gloves. If you are booking a nail service but have a nail fungus, your nail technician can complete all of the service safely except that if you want polish, you will have to bring your own or purchase a bottle of polish and any base or top coat you wish to have used for the safety of other guests. Unfortunately, a pedicure can’t cure a fungal infection. Learn more here.

Mystery Rashes:

If you have a rash that is more than on just one small area of the body away from where your therapist or esthetician will be working, please reschedule your service. If you have poison ivy, you definitely need to reschedule! The risk of transmitting poison ivy to your therapist and to many clients they see is too great. Please give as much notice as possible and believe us, we’ll thank you for rescheduling. Click here for our blog post on poison ivy.

Whew, see, that wasn’t so awkward, was it? It is important to have an open dialogue with your massage therapist, esthetician, and nail technicians. They are experts at what they do and are eager to help you feel comfortable, but they need good communication and feedback from you to make that possible. Ready to schedule a visit? Click here!

 

Which facial is best for me?

We have so many great facial options, sometimes it can be hard to decide which one is the best choice for your needs!  I hope this guide helps to narrow it down for you. Our estheticians are able to customize many services and have no fear, if you select a facial that is not the best choice for your needs, they can often make a last minute change to a more appropriate facial that is the same length of time or can substitute products as needed to customize your service.

EV Signature Facial: MOST POPULAR FACIAL!

  • Our most relaxing facial for those who are looking for great skin care results AND relaxation
  • Includes a longer masking time than the Wellness Facial so skin receives more benefits that way
  • Extra relaxation benefits like more massage techniques incorporated, plus a softening honey foot mask and foot massage while the active professional products are working their magic on your face..

Best for: Adults who have concerns to address including acne, dryness, aging, rosacea, and hyper-pigmentation

Not recommended for: Anyone who can’t lay on their back for over an hour, younger teens, pregnant guests (book our Pregnancy Glow facial instead)

Minus 10 Facial: MOST CORRECTIVE FACIAL

  • Our most corrective facial for anti-aging results as this facial utilizes 3 different acid exfoliants to firm and brightening the skin
  • This facial is recommended to our clients as a series of 3, performed every 2 to 3 weeks for optimal results
  • Clients may experience very light flaking and/or slight dryness after this facial due to the rejuvenating exfoliants

Best for: Adults who want to see age-defying results, people willing to complete the series and home care for best results

Not recommended for: Teens or people without aging skin concerns, anyone with acneic skin, pregnant guests (book our Pregnancy Glow facial instead!), or anyone who can’t lay on their back for over an hour.

Clear Relief Acne Facial:

  • An hour long healing facial for people who have cystic or inflamed acne
  • Designed to reduce bacteria, soften and dissolve cellular buildup, and reduce inflammation

Best for: People who want to get a start on treating inflamed or cystic acne

Not recommended for: Pregnant guests (book the Pregnancy Glow Facial), guests who do not have cystic or inflamed acne, or guests who are already under a dermatologist’s care for their acne.

Wellness Facial:

  • An hour-long facial that includes skin care for face, neck, and decollete, some extractions if needed
  • Can address any and all skin concerns

Best for: Everyone! This is a great option if you aren’t sure you are the right candidate for our more clinical facials or as a consultation facial if you are considering peels.

Not recommended for: This is a great facial for everyone, but if you are pregnant, please schedule a Pregnancy Glow facial so we can be sure you are scheduled in the room with an incline table.

Express Facial:

  • A quick 30 minute cleanse, mask, moisturizing facial that includes professional skincare recommendations.
  • Does not include extractions or exfoliation.

Best for: Anyone in a time crunch, someone just wanting an introduction to the Rhonda Allison line or professional product recommendations. Can serve as a good consultation facial before scheduling a peel service. This is a great starter service for younger teens.

Not recommended for:  Someone wanting to address multiple skin concerns as there aren’t many corrective products (like exfoliants or masks) used in this facial, someone looking for a more pampering and indulgent service. We recommend scheduling the Wellness or EV Signature Facial.

Pregnancy Glow Facial:

  • An hour-long pampering, pregnancy safe facial that addresses a variety of skin needs from changing hormones.
  • Includes a hydrating foot mask and foot massage
  • Performed on a treatment table that allows our guest to rest with her head elevated.

Best for: Pregnant guests, this is the facial we require our pregnant guests to schedule as we can be sure the products are safe and that we have the service scheduled in a room with a table that allows our pregnant guests to rest in an inclined position.

Not recommended for:  Anyone who isn’t expecting. However, if you have a concern laying flat on your back during another facial, mention this at booking and we can reserve this room for you!

Click the title of any facial we’ve described in this post or click here to book your customized facial with our experienced and licensed Estheticians at East Village Spa!

Online Gift Card Tutorial

Thank you for choosing to purchase an online gift card from East Village Spa! Online Gift Cards are available in our most popular denominations for your convenience.

1. To purchase your gift card, click the “Buy Gift Card Now!” button that appears on most of the pages.

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2. This will take you to a page with choices of denominations. Choose the denomination you prefer.

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3. Enter the name and e-mail address of the recipient (if you want it sent to yourself, use your e-mail address). Add a message. Choose send now or send later if you wish to send it on a future date.  If you are only purchasing one gift card, choose “buy.” If you wish to add multiple gift cards to your order, choose “Add to cart.”

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4. If you have not purchased a gift card with our NEW system (from November 14th 2016 or sooner) you will need a new login. Enter your e-mail address and you’ll receive a code via e-mail to enter to set up an account. If you have used our online gift card and scheduler since November 14th, use your e-mail and you’ll be prompted to enter your password.giftcardfaq45. You’ll be asked for some basic information to establish a profile.

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6. Select “Pay Now” and complete your transaction. Either you or the recipient will receive the e-mailed gift certificate, depending on the e-mail address you chose to enter in step 3. Please alert the recipient that they have e-mail coming so that they can check their spam folder if it doesn’t show up in their inbox right away.

giftcardfaq6Thank you for thinking of us for your gift!  If you have questions, feel free to call us at (515) 309-2904. You can also stop into the spa to purchase a gift certificate in any denomination or if you prefer to receive a gift certificate on a plastic gift card.  Your recipient can use the number on their gift card to hold appointments when they call to book or online at www.EVDaySpa.com!

 

Online Booking Tutorial

Effective November 14, 2016, we switched to a new online booking company. For your security, account information was encrypted and did not transfer between companies. Below is a step-by-step tutorial of our new system, with an intro to the cool new features available to you as you manage your account. Check out our video or  the step-by-step photos below to get started booking online.

  1. When you enter your e-mail under user name, if you have not used our NEW online booking program, it will prompt you to check your e-mail for a verification code.  Enter that and you are on your way!onlinebooking2
  2. Search for services by clicking Home or Services, OR you can do keyword searches in the box on the top right. With the new system, we can highlight our seasonal features or recommended services.onlinebooking5
  3. Click through a service and open it to read a description, see pricing, and book it by selecting “Book Now.”  You can also add to cart if you are choosing multiple services. You may wish to check options on availability FIRST if booking multiple services. onlinebooking6
  4. Select a date and time to narrow down options. You have the choice to see availability for every therapist, only males, only females, or a specific therapist. If you want to make sure you only see one specific therapist, you MUST select their name from the drop down list or our system will not register that as a request and your service can be moved to another qualified therapist.onlinebooking7
  5. Select a window of time that works best and it will open more specific times. (note, I selected “ANY THERAPIST” so it will not register the therapist I’m choosing below as a specific request, meaning my appointment can be moved to another qualified therapist.)onlinebooking8
  6. Choose the best time for you to start your service.onlinebooking9
  7. Create a new account when promptedonlinebooking10
  8. You must check the box to indicate that you understand and agree to our cancellation and no show policy (this is linked under the “pay at store” button and will be linked in your confirmation e-mail as well).  Then click the green “Pay at Store” button.onlinebooking13
  9. Your credit card will not be charged at this time. The card is just required so that we may enforce our no-show and cancellation policy. You may pay with a different card, cash, or gift card in the spa. If you are booking this appointment as a gift for someone else, please reply to the confirmation e-mail to indicate that you wish for us to charge your card and whether or not the guest you are booking for can add gratuity to it at check-out.onlinebooking14
  10. You will receive a confirmation e-mail once you have submitted payment information to hold the appointment. You may also receive a link to complete forms for your services. Even if you have received services in the past, we are working to update all client records as not all of our information transferred over from our old system to our new system. We appreciate your understanding as this is something our therapists require.
  11. If you do not receive an e-mail within 15 minutes, please call us at (515) 309-2904 to ensure that your appointment has been scheduled.
  12. Now that you have your account set up, you are able to access your history by clicking on your account when you click over your name on the top right of the online booking screen.onlinebooking15
  13. You can see gift cards, products, and past services. You are also able to rate your provider and complete your forms in advance from services through your account. You can change your credit card and contact information as well!onlinebooking17

We hope you find this information helpful!  Click here to get started on your online account. If you are still having concerns, please call us at (515) 309-2904.  We also recommend calling if you are trying to do the following:

  • Book for a couple’s massage (only available by phone at this time)
  • Cancel an appointment
  • Book for more than 2 people
  • Book more than 2 services online

 

What your massage therapist is REALLY thinking!

Awhile back, a client asked me to blog on things that clients are too embarrassed to ask their massage therapists and wanted me to ask our therapists what they are *REALLY* thinking during potentially awkward situations.  Here goes:

Q: Do you prefer clients rest with their eyes open or closed when they are laying face up?

A: Closed! 100% vote closed. If your eyes are open, we worry you’ll be looking up our nose when we’re doing neck work and when we are doing a relaxation style massage, most of the time we’re in a zone and it is awkward if someone stares at us.

Q: Should I shave before a massage? Will you judge me if I don’t?

A: We don’t care. Honestly. We don’t shave for each other.  I personally say “Why should I shave my legs for my massage therapist if I’m not going to shave them for my husband?” Also, we are totally fine massaging people who have back hair. We’d far prefer to massage someone with a hairy back than someone who just attempted to shave their back and has cuts and ingrown hairs we need to work around.

massagethoughtsQ: My feet are gross, will my therapist judge me?

A: Most of us are in need of a good pedicure.  Don’t stress about chipped nail polish, calluses (shoot, runners and walkers NEED calluses!), or cosmetic issues. Feet are feet. They contain 26 bones, 33 joints and over 100 muscles/ligaments/tendons.  Things are bound to be wacky!

Q: I’m breastfeeding, what happens if I leak?

A: Don’t worry! We LOVE pampering new mamas.  We have plenty of towels, don’t be afraid to ask for one. We also have many tables that have breast cut-outs that are softer so please feel free to mention this at booking so we can ensure you’re scheduled in one of the rooms with cut-outs.

Q: What happens if I pass gas?

A: We won’t mention it if you don’t! And it just means you’re relaxed. We won’t go telling everyone because we likely won’t remember it by the time the session is over. P.S. Your therapist is afraid of passing gas during your session too!

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Q: Do male clients ever get an erection?

A: Sometimes, it is natural. Usually the client is asleep and I’m guessing they don’t notice it. We prefer that if it happens, our client doesn’t bring attention to it. We certainly will not point it out.  We use sheets and a thick blanket for modesty. Please do not let this fear keep you from getting a massage.  Like passing gas, it is one of those things that if you don’t mention it, your therapist will have forgotten it by the time the session is over.

Q: What does “Undress to your comfort level” really mean? What does my therapist prefer?

A: We are fine with underwear off or on.  It is best if women remove bras.  If men leave on *longer boxers, we aren’t able to do some kinds of massage on the upper legs. If women have brief shape wear style underwear that go up farther on the back, it will make low back work trickier, but we can work around anything.  Glute work is easier sans undies, but if it makes you uncomfortable, please keep them on!  I’d say personally my clients are about 50/50 everything off/underwear on.

massagethoughtsNow that we’ve hopefully put your fears to rest, it is time to book your massage at East Village Spa! You can learn about our services here and when you’re ready to schedule, call (515) 309-2904 or book online!

 

Recover like an Olympian!

By now I’m sure you’ve seen or read about those circle-like marks on the Olympic swimmers and gymnasts.  They are caused by a treatment called “Cupping” that is an effective way to ease muscle tension, boost circulation, and reduce fascial adhesions. Cupping can be done in a variety of ways from a manually pumping vacuum cups, by heating glass jars (fire cupping), and with silicone cups that we use at East Village Spa.

Michael Phelps posted a photo of his cupping therapy on his Instagram account.

Michael Phelps posted a photo of his cupping therapy on his Instagram account.

At East Village Spa, many of our licensed massage therapists are trained to use silicone cups in a session.  This addition to your therapy is especially beneficial in helping to break up muscle or fascia adhesions, scar tissue, and increase circulation to an area. Cupping is great for lymphatic drainage and helping treat areas that are difficult to stretch, like the IT Band.  Instead of pushing into the tissue, the cups lift the tissue.

Cupping does not always lead to the circular marks everyone is talking about at the Olympics.  These are caused when cups are left in one place for a long period of time. In the cupping sessions we do at East Village Spa, we typically leave cups a shorter period of time in one spot, or are moving them over an area to help lift the tissue.  This therapy is combined with hands-on modalities like deep tissue, myofascial, or trigger point release.

Check out this video of our massage therapist Tisha demonstrating cupping on Molly:

If you are interested in booking a massage session that includes cupping therapy along with traditional massage, call (515) 309-2904 and ask to schedule a massage with one of our therapists with experience in cupping.Massage Therapy Cupping

 

More Waxing FAQs: Your most delicate questions answered!

Our friend Colleen from Star 102.5 and I chatted this week about how it seems like all of a sudden lots of women our age (and quite a bit older) are starting to get bikini and Brazilian waxes regularly.  Colleen invited her East Village Spa esthetician Camille to visit with her on air to share a few pointers with her listeners who might be considering getting waxed for the first time.

We wanted to share the info with you too since we didn’t have time to cover it all on-air. Plus we know that your most burning questions might have been to delicate for a morning radio show. Listen for their chat on the Ken, Colleen, & Kurt show mornings the week of July 7th!

Colleen, Camille, and Cassie in the studio

Colleen, Camille, and Cassie in the studio

Q: Isn’t bikini waxing just for twenty-somethings?

A: Maybe that used to be the case, but we see lots of women who are older, even grandmas, in for regular maintenance bikini and Brazilian waxes!  First of all, hair starts to migrate as we age so while someone might not have felt the need to wax at 22, they might notice more hair creeping further down their legs in their 30s or 40s. Second, women wax for many reasons, whether because they like the look or they like not worrying about stray hairs when they wear a swimsuit.  We find it is popular with busy moms and athletes who feel like they get less irritation from workouts like running and biking without hair.  Shaving is really hard on the skin so many women are just ready to be done with razor burn.

Q: Does waxing hurt?

A: Yes! But we all agree that the more you wax, the less it hurts.  Your skin becomes used to it and your hair grows back finer over time.  A product like the Relax and Wax “no scream cream” applied 45 minutes before a wax service can help dull the sensation. Most of us feel like waxing hurts way less than painful razor burn.

Q: I’ve shaved forever, do I actually need to grow out my hair to wax?

A: According to Camille, you will need at least 1/4 inch of hair for the wax to work (most people can do this in 2 weeks). If your hair has grown 3-4 weeks, you’ll get a better result because the hairs on a different growth cycle will have had time to catch up.

Q: What about my “backside?” Do people really wax that?

A: The majority of people who get Brazilian waxing wax the back side as well. To quote our esthetician Hannah “It looks odd if you wax the front and not the back.”  Camille and Hannah both have been waxing many years guessed that 95% of Brazilian wax clients opt to wax backside during a Brazilian.

Hannah said that first-timers are most freaked out about the backside before their visit, but all of our estheticians agreed it is the easiest spot for them to wax, and the least painful for the client.  Hannah also wanted to reassure self-conscious guests that in 6 years of waxing she has seen lots of rear ends and the space between the cheeks looks about the same on every single woman and this is no big deal for your esthetician.

Q: Do I need to get on all fours if they wax my backside?

A: At East Village Spa, our estheticians prefer having the client stay on their back but bring their knees up to their chest when doing the backside.  They only use the “all fours” or other methods like side-lying for reaching the backside for women who can’t bring their knees to their chest (for example, someone who has had a hip replacement or who is farther along in a pregnancy).

Q: Is the esthetician there when I undress?

A: No, you will have privacy to disrobe from the waist down and your esthetician will leave you with a cleansing wipe to thoroughly clean the area to be waxed. You’ll be able to drape yourself with a towel for modesty while she re-enters the room, but she will remove the towel while she’s working.

Q: Is it weird for the esthetician doing my wax?

A: Camille said this is the number one question her first-timers ask and she has been waxing for years and sees it as a part of her job to help people with skin care and grooming, very much like it is normal for a doctor to examine and treat people. Camille typically sees 10 or more bikini and Brazilian (mostly Brazilian) wax clients each week; sometimes 50% of the services she provides in a typical week are waxing services!  She knows her clients appreciate her fast, safe, and professional services and she’s happy to be able to provide something that helps women.

One of our waxing rooms

One of our waxing rooms

 

For more information, check out the Waxing FAQs section on our website here.

Have other questions about female waxing or ready to schedule? Give us a call at (515) 309-2904 or book online here!

 

You’re not cheating!

Imagine this:  You are about to leave for a weekend road trip with your friends and wake up with a crick in your neck.  You call the spa hoping to squeeze in a bit of pain relief with your therapist but he or she has the day off.  The receptionist suggests another great therapist, but you decline because you think you’ll hurt your therapist’s feelings.

When you return, you book with your regular massage therapist, tell them you were miserable on your trip, and they are shocked at how tense your neck and shoulders are from that painful road trip.  You need to book 3 weeks in a row just to feel normal again before you can get back on your monthly schedule.  Your therapist tells you they wish you’d have seen one of their colleagues for some relief before you left. After all, they trust them with their own massage therapy sessions and think they are great!

painWith summer so near, it is a good time to remind clients that our employees encourage you to see their colleagues for services to keep up with your progress.  We know your schedule gets crazier in the summer and our employees are also planning upcoming travel, races, and family events.  If they aren’t available when you need in, they want you to see one of their co-workers that they trust immensely with your care (and their own!)  Here’s why:

  • Our spa is a “team treatment” spa and the majority of our clients see multiple providers for more booking options and treatment styles to choose from.
  • We have been open almost 8 years and our experienced employees are fortunate that they don’t have to compete for bookings, they are always comfortably busy!
  • Our employees can rest easier when they plan a vacation or have an unexpected illness knowing that their regulars can keep on their treatment schedule with one of their co-workers.  Believe me, it stresses them out when planning a trip knowing someone they’ve been treating will skip a session (or complain that their therapist is leaving) rather than see a trusted colleague.
  • Our employees know that because they are all so busy, it is hard for clients to get in to see them as often as they need to.  We’d all rather have you see 2-3 people and get in on the schedule that is recommended than wait too long between services and not get the results you could.
  • You might find it beneficial to experience different styles of work or different opinions from other providers!  I personally have two therapists I book with at the spa when I need relaxation or want a hot stone massage, one therapist I book with for shoulder pain, and another I book with for general deep tissue.
  • Last but not least, our services providers care about you and hate to think you are in pain when they know someone who can help you!
No need for disguises! Most of our clients see multiple providers, we won't be upset!

No need for disguises! Most of our clients see multiple providers, we won’t be upset!

Next time you can’t get in with your regular provider, let the front desk know specifically what you like about that person and we can pair you up with someone who has a similar approach instead of waiting longer than you or your body wants to between services. You might also ask your regular provider who he or she would recommend if you ever need to get in when they aren’t available. Click here to learn about our skilled treatment team and click here to book your next appointment!

P.S. Our team had a good laugh at this picture, because it sometimes feels pretty accurate!

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