East Village Spa Covid-19 FAQs

We’ve had quite a few questions about our COVID-19 closure and we’ll do our best to keep the answers updated here. Thank you for your support so far!

How long are you closed?

We have no idea. Currently, we’re required to be closed by the emergency declaration. We decided to extend our mandated closure as we can’t imagine the situation will be safe for us to return to work any time soon. We’re realists. It is likely we won’t be able to reopen before summer, and even when we do, it may be a staggered opening. Follow us on Facebook or Instagram for the most current updates.

What if I have an appointment scheduled?

We’ve cancelled all appointments prior to May 1st and reached out to guests on our books, and will continue to cancel appointments as our re-open date pushes back. You’re welcome to reschedule, but it is likely we’ll have to continue to push appointments further or modify provider schedules when we are able to open safely.

Will you still honor my gift card?

YES! Our gift cards have a 5 year expiration. On the gift card, we have a suggestion that you please use them within a year (we don’t want you to lose them and we want you relaxing sooner, rather than later.) For the few gift cards that are outstanding that expire during our closure, we’ll extend the date by the number of months we were closed.

What about my holiday vouchers?

Every year, from late November though December we have a gift card sale where we offer an extra $20 weekday service voucher with every $100 gift card purchased IN the spa. If you have some of these 2020 vouchers, we’ll extend the “use by” date by the number of months we’re forced to close due to the pandemic. The other rules of use will still apply. Hang onto these! They must be presented to for the special to apply.

Is my service provider getting paid during the shut down?

Yes! We have always properly classified our employees as W2 employees, as such, they eligible for unemployment, plus with the new CARES act that passed, they are eligible for an additional weekly payment on top of their unemployment that closes the gap between their unemployment benefit and their normal pay with tips factored in. We’re fortunate this act relieved a huge source of stress for all of us. While on unemployment, we’re continuing to provide their health insurance benefits.

Can I support my service provider or contact them while you’re closed?

Check out our post on the best way to support your spa service provider (or any service provider, really) during the pandemic.

Can I get products from the spa while you’re closed?

As long as we’re healthy and allowed to go into the spa, we will ship products. We have a new web store courtesy of lots of hard work from Kelly. Please note some of our products are on limited supply due to our suppliers being closed for shelter in place and other regulations where they’re located, or changing their models from shipping products for retail to only shipping and stocking products for medical providers.

Is it safe to buy a gift card right now?

Absolutely, and they’re valid for 5 years. I promise, we will reopen. As a business that has been around for quite awhile now, we’ve been able to develop an emergency savings fund. Instead of investing in fancy spa amenities (locker rooms, saunas, etc…) we’ve invested in our team and our future. The funds from gift cards help us to pay our ongoing expenses like rent and employee health insurance. As of now, we have not received any relief to apply toward operation expenses so purchases from our web store and gift card sales help us sleep a bit better at night as we continue to pay the bills without providing services for what will likely be months.

East Village Spa and our team thank you all for your support and well-wishes! We have appreciated providing your wellness services since 2008 and are so eager to continue again as soon as we can!

Eye Candy: Three awesome eye creams from Rhonda Allison

Rhonda Allison Eye Creams
Eye Candy! Rhonda Allison’s top 3 eye creams available at East Village Spa

Eye creams are essential to help protect skin around the eye area from signs of premature aging. Regular lotion won’t cut it for the eye area. This delicate skin requires power-packed ingredients gentle enough to be used on delicate skin.

Peptide 3-n-1 Eye Cream

This light, age-defying eye blend is good for people who want to reduce puffiness, hydrate the skin around the eyes, brighten dull skin, and minimize fine lines.

Eye Revitalizer

This is a cooling daytime eye cream that quickly revives tired eyes. This product is great for people who need a quick lift and brighter looking eye area after a long day in front of the computer or before photos. Perfect to keep in the fridge for a pick-me-up or keep a bottle in your purse to use during travel or between work and a night out.

Eye & Lip Renew Serum

This is a thicker serum that melts into delicate tissue above and under eyes, creating a dewy, softer appearance. With 30 days of continued use, people notice fewer fine lines and more hydrated eyelids. A super benefit to this indulgent eye cream is that it doubles as the best hydrating lip product you’ll ever try!

Stop in to browse our amazing and extensive collection of Rhonda Allison skincare and we can help you pick the products best suited to your skin care needs and lifestyle. For customized professional recommendations and to enjoy a treatment by our licensed estheticians, book one of our facials online! As always, we offer Rhonda Allison products as a buy 3, get the 4th free*!

*Special pricing available only with in-spa skincare purchases. All products must be different and discount is taken on lowest cost product.

Top Holiday Gift Picks-2018

I’ll admit it, my family and friends can always expect gifts from East Village Spa for special occasions. Some of our team members shared their top gift picks for family and friends. If your loved one works at the spa consider this your spoiler alert before you read further!

Custom blended essential oil lotion, body scrub, bath soak or hydrating mists are a gift that shows you put a bit of extra thought and effort in.  After making a few choices on our Body Bliss Aromatherapy app, we’ll develop a custom recipe for whatever you can think of: pain relief for athletes, “love potions,” stress relief for expectant mothers, TLC for people undergoing chemotherapy treatments…you name it! 

Eurospa Eucalyptus Mint Shower Mist

Our Licensed Massage Therapist Becky suggests our EuroSpa Eucalyptus Shower Mists. “My entire family and my fiancé have terrible sinus issues and the smell is very cleansing, invigorating and yet simultaneously calming. I’ve even sprayed it in my car and room, not just the shower or diffuser! The variety of different aromas blended with the eucalyptus are pretty great too! Something for everyone!”

Kelly, our spa director, is constantly replenishing our Zoya limited edition holiday sets. These are our best gifting value. Zoya nail polish is normally $10/bottle but these 4 packs sell for just $15! They are perfect to separate for little value-priced stocking stuffers or creating gift sets for a group. Zoya polishes are salon quality, vegan, and made with safe ingredients.

Both our Guest Experience Manager (and esthetician) Molly and Licensed Massage Therapist Hannah plan to gift Thistle Farms items. This organization provides programming and employment to women who have survived sex trafficking, drug addiction, and abuse. Plus, their essential-oil based candles, room sprays, and oil rollers are beautiful gifts. Molly loves tucking some literature about the organization into the gift bag to let the recipient know how their gift makes a difference.

Rhonda Allison IllumiColour lip glosses are a very popular gift this year. Conny said that her mom and sister who never wear make-up love them. Our esthetician, Cammie, said that she loves sharing these lip glosses because they look great, but also feel great because they contain nourishing, pro youth ingredients.

ALL of our Farmhouse Fresh products make beautiful gifts. Plus, this line supports animal rescue. Their headquarters is even on a farm animal sanctuary! Jamee is giving the mini-sets like this face mask trio. Cassandra suggests Farmhouse Fresh Sweet Cream scented lotion because everyone appreciates lotion in the winter and it is a perfect light scent. Kristiana’s mom loves their Caramel Coffee Shea Butter Scrub.

Licensed Massage Therapist, Brandi, said her family is getting Kneipp Bath Salts because they need to chill out! The arnica Joint and Muscle salts are great for relatives dealing with pain and inflammation. Many of our team members regularly give the gift of a relaxing aromatherapy salt bath to ourselves.

We have a huge selection of beautifully locally crafted earrings by designer Heather Morphew Nelson, from tiny studs to drop earrings, necklaces, and more. She has a huge fan club among our clients. Stop in to browse her ever-changing selection!

Need help with gift ideas? Stop in! We can help you shop and we’ll even wrap your gift while you enjoy a complimentary chocolate. East Village Spa is open Monday 10a-7p, Tuesday 9a-7p, Wednesday 10a-7p, Thursday 9a-7p, Friday 10a-6p, Saturday 10a-5p, and we’re closed Sundays. We will close at 2pm on Christmas Eve. Learn more at www.EVDaySpa.com!

Welcome

Welcome to the East Village Spa Blog!  We look forward to helping you get to know our team, services, and our favorite products better through this blog.  Check back for regular posts and updates!

Copyright © East Village Spa 2014 All Rights Reserved. No part of this website may be reproduced without East Village Spa’s express consent. Our photography may not be used in any manner without our express written consent. Backlinks and sharing with the buttons at the bottom of the page are allowed.